Frequently Asked Questions
Shipping & Returns
How much is shipping?
We ship via USPS flat rate boxes. Free shipping is available on all US orders over $75.
What is your return policy?
Refund requests must be made within 14 days of delivery date. After 14 days from delivery date, you must contact Ahualoa Farms to determine the best course of action. Ahualoa Farms will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Visiting
Do you have a physical location?
We do! Our address is 45-3279 Mamane St. Honokaa, HI 96727.
What are your hours?
We're at our farm store weekdays, am-4pm and weekends occasionally (call for hours). You can also find us at the Saturday Farmers Market located at Waimea Town Market at Parker School from 7:30am - 12pm.
Contact Us
Still have questions? We're happy to help! Please fill out our contact form and we will get back to you as soon as possible.